If the software or drivers have become corrupted, you may uninstall and reinstall the software to correct issues as well. Turn off the HP DeskJet. If the printer is configured as a network device, disconnect the printer from the network. Right-click the bottom left-hand corner of the Windows 8 desktop screen.
If using a touchscreen, tap and hold the left corner of the screen. The Search box and corresponding menu opens. I read your article and thought I would give it a try. I am very pleased to say, Your recommendation worked. I am now able to Scan documents. Comments violating those rules will be removed. Comments that don't add value will be removed, including off-topic or content-free comments, or comments that look even a little bit like spam. All comments containing links and certain keywords will be moderated before publication.
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Easier than a uninstall and then reinstall Reply. Leave a reply: Before commenting please: Read the article. Comment on the article. Please check what Dependencies are listed. I will need to know this should the issue persist once you complete the steps I'm providing in this post.
Close the Services window. Now try accessing the Devices and Printers and try deleting the printer. I hope this helps, and if you run into any issues, please let me know and I will do my best to help you.
If these steps has helped solve the problem, click the Accept as Solution button at the end of my post here please. Show appreciation for our help in the forums by clicking the thumbs up below this message! View solution in original post. Problem is solved! I basically followed your steps, and reboothed in clean safe mode and it solved my issue. I tried what you have said for the previous problem and it did not solve my problem.
I have windows 8 or 7 and I went into add and remove program and deleted it. I also went into control panel and deleted the printer. I have Driver detective program installed and it keeps all my drivers for programs up to date automatically. Well Driver detective keeps telling me to update the driver for that printer and it is removed from my computer. So there has to be some remains of that printer still on my computer and I need what ever is left to be deleted.
It worked for one of the two pop-up windows at start-up. Thank you. There was a bunch of corrupted print jobs. Can you please help me remove? I am following the same instructions but can't find the "start" under the printer spooler so I am at a stand still. Please advise. Felix, thanks for your help, I followed all your steps to remove my printer, but sadly, it still won't "remove".
I did find printer jobs in the Spool file, which I deleted. My "Dependencies" are exactly as you have in your Section 7. The reason why I want to remove my printer is that I can no longer print to my printer and when I want to reload it, the "Add a Printer" wizard cannot find it I connect via WiFi. The Wifi is working, I've reloaded the Wifi connection on the printer, but sadly, still no joy.
I'm using Windows Refer to the following article and update all the drivers available. How to: Install and Update drivers in Windows If you are unable to find the drivers for Windows 10, you may try to install the drivers in compatibility mode with Windows 8. Firstly download the driver from your computer's manufacturer website and then install it. Refer Make older programs compatible with this version of Windows.
Note: This link also applies to Windows Hope this information is helpful. Was this reply helpful? Yes No. Sorry this didn't help. Thanks for your feedback. I three have this problem! When we upgraded to Windows 10 from Windows 8, we lost both printers. Canon provides Windows 10 drivers, but we can't uninstall the Windows 8 drivers. I've tried the Settings tile in the start menu.
I've removed the printer through the traditional control panel setting. Following a Canon suggestion, I disabled the printer's sharing and removed it to no avail.
Following another Canon suggestion, I removed it in safe mode with the device manager. No dice. I also followed this advice with no success. The Canon installer has now placed several apparent clones of the printer on the computer.
Given three tries, I'm now up to copy 4!
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